Transfers

When your term ends, your money comes home.

At the end of your vault term, transfer the full balance — principal plus accrued interest — straight to your own external bank account. One tap. Usually same day. Zero fees.

You’re in control. Always.

Every Eisenberg Bank vault has a clear, fixed term. When that term ends, you have three clean options — and none of them involve visiting a branch or writing a letter.

Roll it over

Keep the same vault running at the same published rate — or a higher one, if rates have moved in your favour. One tap in the dashboard, and your next term starts from the balance that just matured.

Top up and upgrade

Add to your matured balance and move up a tier — from Standard to Platinum, or Platinum to Diamond. Higher balance, higher rate, same seamless transition.

Transfer it out

Send the full balance — principal plus accrued interest — to your own linked external bank account. Zero fees, same-day wherever SEPA Instant is supported.

We only transfer to accounts that belong to you.

When you link an external bank account for a withdrawal, Eisenberg Bank verifies that the account name matches your legally verified KYC identity. If the names don’t match, the transfer doesn’t happen.

This isn’t bureaucracy — it’s a genuine safety net. If somebody else ever gained access to your session, they couldn’t move your money to their own account. They’d have to move it to an account with your exact legal name on it. Which, statistically, they don’t have.

Because Eisenberg Bank is FINMA-supervised, we’re bound by strict anti-money-laundering rules. The same rules that stop bad actors from using the financial system also stop bad actors from using your account. We like it that way. You should too.

Withdrawal check
Eisenberg Bank identity
Klaus Werner
External account
Klaus Werner
Match verified — transfer approved
Eisenberg Bank identity
Klaus Werner
External account
Unknown recipient
Mismatch — transfer blocked

The part where you get your money.

We handle the plumbing. You just confirm and receive.

SEPA Instant where supported

Most EU banks now settle instantly. For those that do, your transfer arrives in seconds, not business days.

SEPA Classic otherwise

For banks that haven’t caught up to instant settlement, transfers still arrive the next working day — guaranteed.

Zero transfer fees

Full-balance term-end withdrawals are always free. No “processing fee,” no “expedited transfer” upsell.

PDF receipt & audit trail

Every transfer generates a timestamped confirmation and a signed PDF receipt for your records. Perfect for accountants.

Your questions about getting your money out.

What happens on the day my term ends?

On the day your vault matures, you’ll see a notification in your dashboard with a clear choice: roll over, top up, or withdraw. Nothing happens automatically unless you’ve explicitly set auto-rollover. Your money stays safe either way.

How long does the transfer actually take?

For EU banks that support SEPA Instant, the transfer arrives in seconds. For banks still on classic SEPA, it arrives the next working day. Either way, Eisenberg Bank dispatches the transfer the moment you confirm — we don’t sit on it.

What if I want to send money to a family member or business account?

Term-end vault withdrawals are restricted to accounts that match your own verified identity. This is to protect you. For everyday transfers to other people, use the regular SEPA transfer function in your current account — those work like any standard EU bank transfer and have no name-matching requirement.

Can I cancel a transfer once I’ve confirmed it?

A SEPA Instant transfer typically clears within seconds, so cancellation is only possible during the confirmation step in the app. If something goes wrong after that, contact support immediately — we can trace and recall transfers that haven’t yet settled at the receiving bank.

What if I change my external bank account?

You can link a new external bank account in your dashboard at any time. It will go through the same name-matching check — the new account’s registered holder must match your Eisenberg Bank KYC identity. Once verified, it becomes your active withdrawal destination.

Ready when you are.

Open a Eisenberg Bank account, fund a vault, and your money is always one tap away when term end rolls around.

Open an Account